Privacy Policy

Last updated : September 26, 2025

Arkovo, LLC and its affiliates and subsidiaries (collectively, "Arkovo" , "we" , "us" or "our") recognizes and values the importance of maintaining the privacy of our Users.

This Privacy Policy (“Policy”) describes how and why we might collect, store, use, and/or disclose ("process") personal information about individuals who use our website or otherwise interact with us or our services (collectively, the "Platform"), such as when you visit our website at [Website URL], or any website of ours that links to this Policy, or engage with us in other related ways ― including any sales, marketing, or events.

Undefined capitalized terms used herein shall have the definitions as set forth in our Terms of Use.

Questions or concerns? Reading this Policy will help you understand your privacy rights and choices. By accessing or using the Platform, you agree to this Policy, and to our Terms of Use. If you do not agree with our policies and practices, please do not use our Platform. If you still have any questions or concerns, please contact us at team@arkovo.com .

TABLE OF CONTENTS

1. WHAT INFORMATION DO WE COLLECT?

2. HOW DO WE PROCESS YOUR INFORMATION?

3. WHAT LEGAL BASES DO WE RELY ON TO PROCESS YOUR PERSONAL INFORMATION?

4. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?

5. WHAT IS OUR STANCE ON THIRD-PARTY WEBSITES?

6. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?

7. HOW DO WE HANDLE YOUR THIRD-PARTY LOGINS?

8. IS YOUR INFORMATION TRANSFERRED INTERNATIONALLY?

9. HOW DO WE KEEP YOUR INFORMATION SAFE?

10. DO WE COLLECT INFORMATION FROM MINORS?

11. WHAT ARE YOUR PRIVACY RIGHTS?

12. CONTROLS FOR DO-NOT-TRACK FEATURES

13. DO UNITED STATES RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?

14. DO WE MAKE UPDATES TO THIS NOTICE?

15. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?

1. WHAT INFORMATION DO WE COLLECT?

Personal Information You Disclose to Us

We collect personal information in multiple ways including when you voluntarily provide information directly to us, and when you use or access the Platform, such as when you register for an account, express an interest in obtaining information about the Platform, fill out any forms, participate in activities on the Platform, or otherwise when you contact us.

Additionally, you may communicate with us and/or other Users through various features, such as messaging, chat, and telephone calls generated through the Platform. We may, including through our vendors, monitor, record, transcribe, analyze, and/or retain the communications for fraud prevention, product improvement, training, and quality assurance purposes. We may use the contact details and information you provide in messages, chat, and/or telephone calls to reach out to provide you with information you have requested through the Platform. We may use automated tools to communicate with you, including tools utilizing an artificial voice or artificial intelligence (AI)-powered messaging. Please do not use the messaging, chat, or telephone call features if you do not wish to have your communications monitored, recorded, transcribed, and retained.

All personal information that you provide to us must be true, complete, and accurate, and you must notify us of any changes to such personal information.

Personal Information Provided by You. The personal information that we collect depends on the context of your interactions with us and the Platform, the choices you make, and the products and features you use. The personal information we collect may include the following:

Full name

Contact details (phone number; email address; home, business, or mailing address)

[Date of birth and/or age verification]

From Service Requestors: Any job or project details that you submit (including text, photos, videos, or other content)

From Service Providers: Business information (including business name, phone number, and email address), business trade license (if applicable) or other professional qualifications and credentials, business insurance information

Any other information you include in communications with us or with other Users through the Platform

Sensitive Information. We do not process data that would be classified as sensitive information.

Payment Data. In certain circumstances we utilize Stripe, a third-party payment provider, to process payment information (e.g., credit card information or bank account information) and other data necessary to process the payment of Fees for certain features offered to Service Providers. All payment data is stored by Stripe. You may find their policy link(s) here: https://stripe.com/privacy.

Information Automatically Collected

We automatically collect certain information through technology when you visit, use, or navigate the Platform in order to enhance our ability to serve you. This information does not reveal your specific identity (like your name or contact information) but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our Platform, and other technical information. This information is primarily needed to maintain the security and operation of our Platform, and for our internal Platform analytics (including to determine which portions of the Platform are used most frequently and what our Users like/do not like).

The information we collect may include:

Log and Usage Data. Log and usage data is service-related, diagnostic, usage, and performance information our servers automatically collect when you access or use our Platform and which we record in log files. Depending on how you interact with us, this log data may include your IP address, device information, browser type, and settings and information about your activity in the Platform (such as the date/time stamps associated with your usage, pages and files viewed, searches, and other actions you take such as which features you use), device event information (such as system activity, error reports (sometimes called "crash dumps"), and hardware settings).

Device Data. We collect device data such as information about your computer, phone, tablet, or other device you use to access the Platform. Depending on the device used, this device data may include information such as your IP address (or proxy server), device and application identification numbers, location, browser type, hardware model, Internet service provider, and/or mobile carrier, operating system, and system configuration information.

Like many businesses, we also collect information through cookies and similar technologies. You can find out more about this in the section ”DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?”

Information Collected From Other Sources

In order to enhance our ability to provide relevant marketing, offers, and services to you, and update our records, we may obtain information about you from other sources, such as public databases, joint marketing partners, affiliate programs, data providers, social media platforms, and from other third parties. This information may include mailing addresses, job titles, email addresses, phone numbers, intent data (or user behavior data), Internet Protocol (IP) addresses, social media profiles, social media URLs, and custom profiles, for purposes of targeted advertising and event promotion. If you interact with us on a social media platform using your social media account (e.g., Facebook or X), we receive personal information about you such as your name, email address, and gender. Any personal information that we collect from your social media account depends on your social media account's privacy settings.

2. HOW DO WE PROCESS YOUR INFORMATION?

We process your personal information for a variety of reasons, depending on how you interact with our Platform, including:

To facilitate account creation and authentication and otherwise manage User accounts. We may process your information so you can create and log in to your account, as well as keep your account in working order.

To deliver and facilitate delivery of services to the User. We may process your information to process and improve services solicited through the Platform, including for quality control, internal Platform analytics, and training of artificial intelligence (AI) models.

To respond to User inquiries/offer support to Users. We may process your information to respond to your inquiries and solve any potential issues you might have with the requested service, or otherwise for the purposes for which you provided it.

To send administrative information to you. We may process your information to send you details about our Platform, changes to our terms and policies, and other similar information.

To fulfill and manage your payment. We may process your information to track Fees and process billing and payment including sharing with third-party payment gateways and payment vendors in connection with the Platform.

To enable User-to-User communications. We may process your information to enable communication with another User, including providing Service Requestor contact details to compatible Service Providers.

To request feedback. We may process your information when necessary to request feedback and to contact you about your use of our Platform.

To send you marketing and promotional communications. We may process the personal information you send to us for our marketing purposes, if this is in accordance with your marketing preferences. You can opt out of our marketing emails at any time. For more information, see "WHAT ARE YOUR PRIVACY RIGHTS?" below).

[To deliver targeted advertising to you. We may process your information to develop and display personalized content and advertising tailored to your interests, location, and more.]

To compile and maintain internal records. We may process your information to keep and maintain our internal records for necessary business purposes, such as quality control and dispute resolution.

To protect our Platform. We may process your information as part of our efforts to keep our Platform safe and secure, including fraud monitoring and prevention, to resolve disputes, to protect ourselves and other Users of the Platform, or third parties, including to protect property or safety, and to enforce any legal terms that govern your use of the Platform.

To identify usage trends. We may process your information about how you use our Platform to better understand how it is being used so we can improve and maintain it.

To determine the effectiveness of our marketing and promotional campaigns. We may process your information to better understand how to provide marketing and promotional campaigns that are most relevant to you.

We may, either directly or through third-party providers we engage to provide services to us, review, scan, or analyze your communications with other Users exchanged via the Platform or as otherwise described in this Policy for fraud prevention, risk assessment, regulatory compliance, investigation, product development, research, and User support purposes. For example, as part of our fraud prevention efforts, we may scan and analyze messages to prevent fraud or improper actions. We may also scan, review or analyze messages for research and product development purposes, as well as to debug, improve, and expand product offerings. By using the Platform or engaging in off-Platform communications tracked by us, you consent that we, in our sole discretion, may, either directly or through third-parties we engage to provide services to us, review, scan, analyze, and store your communications, whether done manually or through automated means.

3. WHAT LEGAL BASES DO WE RELY ON TO PROCESS YOUR INFORMATION?

If you are located in the EU or UK, this section applies to you.

The General Data Protection Regulation (GDPR) and UK GDPR require us to explain the valid legal bases we rely on to process your personal information. As such, we may rely on the following legal bases to process your personal information:

Consent. We may process your information if you have given us permission (i.e., consent) to use your personal information for a specific purpose. You can withdraw your consent at any time. Learn more about withdrawing your consent.

Performance of a Contract. We may process your personal information when we believe it is necessary to fulfill our contractual obligations to you, including providing our services, or at your request prior to entering into a contract with you.

Legitimate Interests. We may process your information when we believe it is reasonably necessary to achieve our legitimate business interests, and those interests do not outweigh your interests and fundamental rights and freedoms. For example, we may process your personal information for some of the purposes described to:

Send Users information about special offers and discounts on our products and Platform
Develop and display personalized and relevant advertising content for our Users
Analyze how our Platform is used so we can improve User experience and engage and retain Users
Support our marketing activities
Diagnose problems and/or prevent fraudulent activities

Legal Obligations. We may process your information where we believe it is necessary for compliance with our legal obligations, such as to cooperate with a law enforcement body or regulatory agency, exercise or defend our legal rights, or disclose your information as evidence in litigation in which we are involved.

Vital Interests. We may process your information where we believe it is necessary to protect your vital interests or the vital interests of a third party, such as situations involving potential threats to the safety of any person.

In legal terms, we are generally the “data controller” under European data protection laws of the personal information described in this Policy, since we determine the means and/or purposes of the data processing we perform. This Policy does not apply to the personal information we process as a “data processor” on behalf of our customers. In those situations, the customer that we provide Platform to and with whom we have entered into a data processing agreement is the “data controller” responsible for your personal information, and we merely process your information on their behalf in accordance with your instructions. If you want to know more about our customers' privacy practices, you should read their privacy policies and direct any questions you have to them.]

If you are located in Canada, this section applies to you.

We may process your information if you have given us specific permission (i.e., express consent) to use your personal information for a specific purpose, or in situations where your permission can be inferred (i.e., implied consent). You can withdraw your consent at any time. Click here to learn more.

In some exceptional cases, we may be legally permitted under applicable law to process your information without your consent, including, for example:

If collection is clearly in the interests of an individual and consent cannot be obtained in a timely way

For investigations and fraud detection and prevention

For business transactions provided certain conditions are met

If it is contained in a witness statement and the collection is necessary to assess, process, or settle an insurance claim

For identifying injured, ill, or deceased persons and communicating with next of kin

If we have reasonable grounds to believe an individual has been, is, or may be victim of financial abuse

If it is reasonable to expect collection and use with consent would compromise the availability or the accuracy of the information and the collection is reasonable for purposes related to investigating a breach of an agreement or a contravention of the laws of Canada or a province

If disclosure is required to comply with a subpoena, warrant, court order, or rules of the court relating to the production of records

If it was produced by an individual in the course of their employment, business, or profession and the collection is consistent with the purposes for which the information was produced

If the collection is solely for journalistic, artistic, or literary purposes

If the information is publicly available and is specified by the regulations]]

4. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?

Vendors, Consultants, and Other Third-Party Service Providers. We may share your data with third-party vendors, service providers, contractors, or agents (“third parties”) who perform services for us or on our behalf if they require access to such information to do that work. We have contracts in place with our third parties, which are designed to help safeguard your personal information. This means that they cannot do anything with your personal information unless we have instructed them to do it. They will also not share your personal information with any organization apart from us. They also commit to protect the data they hold on our behalf and to retain it for the period we instruct. The categories of third parties we may share personal information with are as follows:

Ad Networks

Affiliate Marketing Programs

Cloud Computing Platform

Communication & Collaboration Tools

Data Analytics Platform

Data Storage Service Providers

Finance & Accounting Tools

Government Entities

Order Fulfillment Service Providers

Payment Processors

Performance Monitoring Tools

Product Engineering & Design Tools

Retargeting Platforms

Sales & Marketing Tools

Social Networks

Testing Tools

User Account Registration & Authentication Platform

Website Hosting Service Providers

We also may need to share your personal information in the following situations:

Business Transfers. We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

Affiliates. We may share your information with our affiliates, in which case we will require those affiliates to honor this Policy. Affiliates include our parent company and any subsidiaries, joint venture partners, or other companies that we control or that are under common control with us.

Business Partners. We may share your information with our business partners to offer you certain products, Platform, or promotions.

Legal Requirements. We may disclose your information when required by law or when we believe in good faith that such disclosure is necessary to: (a) comply with subpoenas, court orders, or other legal process we receive; (b) establish or exercise our legal rights including enforcing and administering agreements with Users; or (c) defend ourselves against legal claims. While you may challenge the disclosure request, please be advised we may still be legally required to turn over your information.

Other Users. [When you share personal information (for example, by posting reviews, feedback, or other content to the Platform) or otherwise interact with public areas of the Platform, such personal information may be viewed by all Users and may be publicly made available outside the Platform in perpetuity.] We may provide certain information to select Service Providers in connection with job requests from Service Requestors to enable those Service Providers to find Service Requestors for whom they can provide services, and for which the Service Requestor has expressed interest in.

Protection of the Platform and Others. We may disclose your information when we believe it appropriate to investigate, prevent, or take action regarding possible illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of the Terms of Use, or any other legal terms governing use of the Platform, and/or to protect our rights and property and the rights and property of others.

5. WHAT IS OUR STANCE ON THIRD-PARTY WEBSITES?

The Platform may contain links to third-party websites, applications, services, resources, and/or advertisements from third parties that are not affiliated with us and which we do not have any control over. Accordingly, we do not make any guarantee regarding any such third parties, and we will not be liable for any loss or damage caused by the use of such third-party websites, services, or applications. The inclusion of a link towards a third-party website, service, or application does not constitute or imply an endorsement by us. We cannot guarantee the safety and privacy of data you provide to any third parties. Any data collected by third parties is not covered by this Policy.

You acknowledge that we are providing these links to you only as a convenience, and further agree that we are not responsible for the content or privacy and security practices and policies of any third parties, including other websites, applications, services, or resources that may be linked to or from the Platform. You should review the policies of such third parties and contact them directly to respond to your questions.

6. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?

We and our third-party vendors may use cookies, clear GIFs, pixel tags, web beacons, and/or other technologies that help us better understand User behavior, personalize preferences, perform research and analytics, and improve the Platform. These technologies, for example, may allow us to tailor the Platform to your needs, save your password in password-protected areas, track the pages you visit, help us manage Content, and compile statistics about Platform usage. [We also use certain of these technologies to deliver advertisements through the Platform that may interest you or to advertise ourselves and the Platform to you on other sites]. [We or our third-party vendors also may use certain of these technologies in emails to our Users to help us track email response rates, identify when our emails are viewed, and track whether our emails are forwarded].

You can choose to accept or decline cookies. Most web browsers are set to automatically accept cookies by default. If you prefer, you can usually choose to modify your browser settings to remove cookies and to reject cookies. Please note, if you disable cookies, certain features or functionalities of the Platform may be affected or disabled.

[7. HOW DO WE HANDLE YOUR THIRD-PARTY LOGINS?

Our Platform offers you the ability to register and log in using certain third-party account details (like your Google or Facebook logins). Where you choose to do this, we will receive certain profile information about you from your third-party account provider. The profile information we receive may vary depending on the provider concerned, but will often include your name, email address, friends or contacts list, and profile picture, as well as other information you choose to make public on a social media platform. [If you log in using Facebook, we may also request access to other permissions related to your account, such as your friends, check-ins, and likes, and you may choose to grant or deny us access to each individual permission.]

We will use the information we receive only for the purposes that are described in this Policy or that are otherwise made clear to you on the Platform. Please note that we do not control, and are not responsible for, other uses of your personal information by your third-party account provider. We recommend that you review their policies to understand how they collect, use, and share your personal information, and how you can set your privacy preferences on their sites and apps.]

8. IS YOUR INFORMATION TRANSFERRED INTERNATIONALLY?

Our servers are located in the United States of America. If you are accessing our Platform from outside the United States, please be aware that your communications with us may result in the transfer of personal information across international boundaries. By accessing the Platform and/or otherwise communicating electronically with us, you consent to such transfers. Even if your jurisdiction does not have the same privacy laws as the jurisdiction where our servers are located, we will treat your information as subject to the protections described in this Policy.

9. HOW DO WE KEEP YOUR INFORMATION SAFE?

We have implemented appropriate and reasonable technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information. Although we will do our best to protect your personal information, transmission of personal information to and from our Platform is at your own risk. You should only access the Platform within a secure environment.

10. DO WE COLLECT INFORMATION FROM MINORS?

The Platform is intended for Users who are at least 18 years old, and we do not knowingly solicit data from or market to children under 18 years of age. By using the Platform, you represent that you are at least 18. If we learn that personal information from Users less than 18 years of age has been collected, we will deactivate the account and take reasonable measures to promptly delete such data from our records. If you become aware of any data we may have collected from children under age 18, please contact us at team@arkovo.com .

11. WHAT ARE YOUR PRIVACY RIGHTS?

In some regions (like the EEA, UK, Switzerland, and Canada), you have certain rights under applicable data protection laws. These may include the right (a) to request access and obtain a copy of your personal information; (b) to request rectification or erasure; (c) to restrict the processing of your personal information; (d) if applicable, to data portability; and (e) not to be subject to automated decision-making. In certain circumstances, you may also have the right to object to the processing of your personal information. You can make such a request by contacting us by using the contact details provided in the section “HOW CAN YOU CONTACT US ABOUT THIS NOTICE?” below.

We will consider and act upon any request in accordance with applicable data protection laws.

[If you are located in the EEA or UK and you believe we are unlawfully processing your personal information, you also have the right to complain to your Member State data protection authority or UK data protection authority.]

[If you are located in Switzerland, you may contact the Federal Data Protection and Information Commissioner.]

Withdrawing Your Consent. If we are relying on your consent to process your personal information, which may be express and/or implied consent depending on the applicable law, you have the right to withdraw your consent at any time. You can withdraw your consent at any time by contacting us by using the contact details provided in the section "HOW CAN YOU CONTACT US ABOUT THIS NOTICE?" below or updating your User preferences.

However, please note that this will not affect the lawfulness of the processing before its withdrawal nor, when applicable law allows, will it affect the processing of your personal information conducted in reliance on lawful processing grounds other than consent.

Opting Out of Marketing and Promotional Communications. You can unsubscribe from our marketing and promotional communications at any time by clicking on the “Unsubscribe” link in the emails that we send, [replying “STOP” or “UNSUBSCRIBE” to the SMS messages that we send], or by contacting us using the details provided in the section "HOW CAN YOU CONTACT US ABOUT THIS NOTICE?" below. You will then be removed from the marketing lists — however, we may still communicate with you, for example to send you service-related messages that are necessary for the administration and use of your account, to respond to service requests, or for other non-marketing purposes.

Account Information

If you would at any time like to review or change the information in your account or terminate your account, you can:

[Log in to your account settings and update your User account].

Upon your request to terminate your account, we will deactivate or delete your account and information from our active databases. However, we may retain some information in our files to prevent fraud, troubleshoot problems, assist with any investigations, enforce our Terms of Use, and/or comply with applicable legal requirements.

If you have questions or comments about your privacy rights, you may email us at team@arkovo.com .

12. CONTROLS FOR DO-NOT-TRACK FEATURES

Most web browsers and some mobile operating systems and mobile applications include a Do-Not-Track ("DNT") feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected. At this stage, no uniform technology standard for recognizing and implementing DNT signals has been finalized. As such, we do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online. If a standard for online tracking is adopted that we must follow in the future, we will inform you about that practice in a revised version of this Policy.

13. DO UNITED STATES RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?

If you are a resident of California, Colorado, Connecticut, Utah, or Virginia, you are granted specific rights regarding access to your personal information. To exercise any of these rights, you may submit a request at team@arkovo.com or visit arkovo.com. You will be required to verify your identity before we fulfill your request. To do so, you will need to provide the information identified in our [webform] or as otherwise directed by us.

What Categories of Personal Information Do We Collect?

As described further in this Policy above, the following table provides information about our practices in the twelve (12) months leading up to the effective date of this Policy in relation to the categories of personal information that we generally collect:

Category	Examples	Collected
A. Identifiers	Contact details, such as real name, alias, postal address, telephone or mobile contact number, unique personal identifier, online identifier, Internet Protocol address, email address, and account name	YES
B. Personal information as defined in the California Customer Records statute	Name, contact information, education, employment, employment history, and financial information	YES
C. Protected classification characteristics under state or federal law	Gender and date of birth	YES
D. Commercial information	Transaction information, purchase history, financial details, and payment information	YES
E. Biometric information	Fingerprints and voiceprints	NO
F. Internet or other similar network activity	Browsing history, search history, online behavior, interest data, and interactions with our and other websites, applications, systems, and advertisements	YES
G. Geolocation data	Device location	NO
H. Audio, electronic, visual, thermal, olfactory, or similar information	Images and audio, video or call recordings created in connection with our business activities	YES
I. Professional or employment-related information	Business contact details in order to provide you our Platform at a business level, or job title, work history, and professional qualifications if you apply for a job with us	YES
J. Education information	Student records and directory information	NO
K. Inferences drawn from collected personal information	Inferences drawn from any of the collected personal information listed above to create a profile or summary about, for example, an individual’s preferences and characteristics	NO
L. Sensitive personal information	Account login information, drivers’ licenses, health data, precise geolocation, racial or ethnic origin, religious or philosophical beliefs, and sex life or sexual orientation	NO

Retention of Your Personal Information

We will retain your personal information for as long as reasonably necessary to provide the Platform and our services or until you delete or modify your information. We also reserve the right to retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

We may also collect other personal information outside of these categories through instances where you interact with us in-person, online, or by phone or mail in the context of receiving help through our customer support channels, participation in customer surveys, the facilitation in the delivery of our Platform, and/or to respond to your inquiries.

[We have not sold or shared any personal information to third parties for a business or commercial purpose in the preceding twelve (12) months.]

California Residents

California Shine the Light Disclosure. California Civil Code Section 1798.83, also known as the "Shine The Light" law, permits our Users who are California residents to request and obtain from us, once a year and free of charge, information about categories of personal information (if any) we disclosed to third parties for direct marketing purposes and the names and addresses of all third parties with which we shared personal information in the immediately preceding calendar year. If you are a California resident and would like to make such a request, please submit your request in writing to us using the contact information provided below.

Your CCPA Rights. This section applies only to California “residents” (as defined in the statute). Under the California Consumer Privacy Act (CCPA), you have the rights listed below:

Right to Delete. You can ask for the deletion of your personal information. If you ask us to delete your personal information, we will respect your request and delete your personal information, subject to certain exceptions provided by law, such as (but not limited to) the exercise by another consumer of his or her right to free speech, or our compliance requirements resulting from a legal obligation.

Right to Know. Depending on the circumstances, you may have a right to know:

whether we collect and use your personal information;

the categories of personal information that we collect;

the purposes for which the collected personal information is used;

whether we sell or share your personal information to third parties;

the categories of personal information that we sold, shared, or disclosed for a business purpose;

the categories of third parties to whom the personal information was sold, shared, or disclosed for a business purpose;

the business or commercial purpose for collecting, sharing, or selling personal information; and

the specific pieces of personal information we collected about you.

Right to Non-Discrimination for the Exercise of a Consumer’s Privacy Rights. We will not discriminate against you if you exercise your privacy rights.

Right to Limit Use and Disclosure of Sensitive Personal Information. We do not process consumer’s sensitive personal information.

In accordance with applicable law, we are not obligated to provide or delete consumer information that is de-identified in response to a consumer request or to re-identify individual data to verify a consumer request.

Other CCPA Rights:

You may object to the processing of your personal information.

You may request correction of your personal data if it is incorrect or no longer relevant, or ask to restrict the processing of the information.

You can designate an authorized agent to make a request under the CCPA on your behalf. We may deny a request from an authorized agent that does not submit proof that they have been validly authorized to act on your behalf in accordance with the CCPA.

Notice of Financial Incentives. You have the right to receive information about the financial incentives that we offer to you, if any. For example, we may provide rebates to incentivize Users to sign up for an account and/or engage Service Providers through the Platform. When you participate in a financial incentive, we collect personal information from you, such as identifiers (like your name and email address) and commercial information (like your job or transaction data).

You can opt into a financial incentive by following the sign-up or participation instructions provided, and you have the ability to opt-out of the financial incentive, or our subsequent use of your personal information in connection with a financial incentive, at any time by contacting us at team@arkovo.com , by visiting [Contact Form URL], or by referring to the contact details at the bottom of this document. In some cases, we may provide additional terms and conditions for a financial incentive, which we will present to you when you sign up. The value of your personal information will be reasonably related to the value of the offer or rebate presented to you. We have arrived at this estimate based on consideration of multiple factors, including the following: (1) revenue generated by us in registration and use of the Platform; and (2) expenses incurred by us in operating the financial incentive program.

Colorado Residents

This section applies only to Colorado residents. Under the Colorado Privacy Act (CPA), you have the rights listed below. However, these rights are not absolute, and in certain cases, we may decline your request as permitted by law:

Right to be informed whether or not we are processing your personal data

Right to access your personal data

Right to correct inaccuracies in your personal data

Right to request deletion of your personal data

Right to obtain a copy of the personal data you previously shared with us

Right to opt out of the processing of your personal data if it is used for targeted advertising, the sale of personal data, or profiling in furtherance of decisions that produce legal or similarly significant effects (“profiling”)

[We sell personal data to third parties or process personal data for targeted advertising. You can opt out from the selling of your personal data, targeted advertising, or profiling by disabling cookies in your cookie preference settings.] To submit a request to exercise these rights described above, please email team@arkovo.com or visit arkovo.com.

If we decline to take action regarding your request and you wish to appeal our decision, please email us at team@arkovo.com . Within forty-five (45) days of receipt of an appeal, we will inform you in writing of any action taken or not taken in response to the appeal, including a written explanation of the reasons for the decisions.

Connecticut Residents

This section applies only to Connecticut residents. Under the Connecticut Data Privacy Act (CTDPA), you have the rights listed below. However, these rights are not absolute, and in certain cases, we may decline your request as permitted by law:

Right to be informed whether or not we are processing your personal data

Right to access your personal data

Right to correct inaccuracies in your personal data

Right to request deletion of your personal data

Right to obtain a copy of the personal data you previously shared with us

Right to opt out of the processing of your personal data if it is used for targeted advertising, the sale of personal data, or profiling in furtherance of decisions that produce legal or similarly significant effects (“profiling”)

If we decline to take action regarding your request and you wish to appeal our decision, please email us at team@arkovo.com . Within sixty (60) days of receipt of an appeal, we will inform you in writing of any action taken or not taken in response to the appeal, including a written explanation of the reasons for the decisions.

Utah Residents

This section applies only to Utah residents. Under the Utah Consumer Privacy Act (UCPA), you have the rights listed below. However, these rights are not absolute, and in certain cases, we may decline your request as permitted by law:

Right to be informed whether or not we are processing your personal data

Right to access your personal data

Right to request deletion of your personal data

Right to obtain a copy of the personal data you previously shared with us

Right to opt out of the processing of your personal data if it is used for targeted advertising or the sale of personal data

Virginia Residents

Under the Virginia Consumer Data Protection Act (VCDPA), we must adhere to certain rights and obligations regarding the “personal data” of “consumers” (as both terms are defined under the statute). If these definitions apply to you, you may have the following rights with respect to your personal data:

Right to be informed whether or not we are processing your personal data

Right to access your personal data

Right to correct inaccuracies in your personal data

Right to request deletion of your personal data

Right to obtain a copy of the personal data you previously shared with us

Right to opt out of the processing of your personal data if it is used for targeted advertising, the sale of personal data, or profiling in furtherance of decisions that produce legal or similarly significant effects (“profiling”)

[We sell personal data to third parties or process personal data for targeted advertising. Please see the following section to find out how you can opt out from further selling or sharing of your personal data for targeted advertising or profiling purposes.

You can opt out from the selling of your personal data, targeted advertising, or profiling by disabling cookies in your cookie preference settings. You may contact us by email at team@arkovo.com or visit arkovo.com. If you are using an authorized agent to exercise your rights, we may deny a request if the authorized agent does not submit proof that they have been validly authorized to act on your behalf.

Upon receiving any request, we will respond without undue delay, but in all cases, within forty-five (45) days of receipt. The response period may be extended once by forty-five (45) additional days when reasonably necessary. We will inform you of any such extension within the initial 45-day response period, together with the reason for the extension.

If we decline to take action regarding your request, we will inform you of our decision and reasoning behind it. If you wish to appeal our decision, please email us at team@arkovo.com . Within sixty (60) days of receipt of an appeal, we will inform you in writing of any action taken or not taken in response to the appeal, including a written explanation of the reasons for the decisions. If your appeal is denied, you may contact the Attorney General to submit a complaint.

14. DO WE MAKE UPDATES TO THIS NOTICE?

We may update this Policy from time to time. The updated version will be indicated by an updated "Revised" date and the updated version will be effective as soon as it is accessible. If we make material changes to this Policy, we may notify you either by prominently posting a notice of such changes or by directly sending you a notification. We encourage you to review this Policy frequently to be informed of how we are protecting your information.

15. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?

If you have questions or comments about this Policy, or wish to exercise any of your privacy rights, you may use our [Privacy Contact form], or contact us by email at team@arkovo.com , by phone at +18887824204 , or by mail to:

Attn: Privacy Officer

Arkovo, LLC d/b/a Arkovo

[Street Address]

[City, State ZIP Code]

← Back to ARKOVO Home